tag:blogger.com,1999:blog-34940564.post975494916872876452..comments2023-11-25T01:12:34.326+00:00Comments on Benefit Scrounging Scum: Choice And Voice?BenefitScroungingScumhttp://www.blogger.com/profile/08939136229593231935noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-34940564.post-43732094758885110292012-04-30T11:02:05.168+01:002012-04-30T11:02:05.168+01:00The NHS processes and systems here in Scotland are...The NHS processes and systems here in Scotland are beyond a joke. Fortunately, some staff bend over backwards to make them work for the patients, but not all do.<br /><br />When I went to Fracture Clinic recently to have my cast removed, the technician refused to do so until the paperwork had come through. The hospital physio wouldn't see me until the cast was removed and the paperwork passed through. However, the paperwork had got lost somewhere along the 20ft corridor between the doctor's office and the slots outside Plaster. No one seemed able or prepared to resolve the situation.<br /><br />Eventually, I gave up, had the doctor discharge me, went home, and removed the cast myself. Before I left the hospital, I was told I'd get a referral to the physio service at my local health centre.<br /><br />After a fortnight, I'd heard nothing so I phoned the physio self-referral line. I discovered I wasn't supposed to self-refer to my type of injury—that requires a hospital referral. I explained the situation, fortunately finding someone who was prepared to make the system work.<br /><br />An appointment was arranged, then the physio phoned to ask for details of my injury as no paperwork had reached her and no one at the hospital could find my records. She'd been unable to speak to the doctors I'd seen. <br /><br />I explained the nature of the injury and told her my wife had dropped off some early paperwork at the health centre (very basic stuff with no X-rays and minimal detail). It was just enough but the physio would have liked much more detail.<br /><br />When I first saw the physio, the paperwork still hadn't turned up. I saw her twice more and there was still no sign of the paperwork. The physio has now discharged me because three appointments is what I get—I continue to have problems with the injury but I'm on my own from here and "will have to accept some limitations from now". Well, sod that. I'm doing my research and putting together my own physio programme. <br /><br />I've had excellent treatment from some parts of the NHS over the years, but I've also found that if you run into faulty procedures and processes or "budget limitations" then you're stuffed unless you find the right person in the right post at the right time.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-34940564.post-30076409303909777732012-04-30T08:27:27.205+01:002012-04-30T08:27:27.205+01:00Awesome. I feel bad knowing these posts won't ...Awesome. I feel bad knowing these posts won't help your recovery, but I am so grateful because you put these things so clearly it really helps me and no doubt countless others. And it helps explain all this stuff to the people in our lives who are looking on without being able to identify.misspiggynoreply@blogger.comtag:blogger.com,1999:blog-34940564.post-76937811159419566482012-04-27T20:34:03.772+01:002012-04-27T20:34:03.772+01:00Blogs I meant. Fog brain me!Blogs I meant. Fog brain me!Hellohttps://www.blogger.com/profile/02622208944935355868noreply@blogger.comtag:blogger.com,1999:blog-34940564.post-55469751894290719772012-04-27T19:54:49.355+01:002012-04-27T19:54:49.355+01:00Each day a challenge one way or another. A big one...Each day a challenge one way or another. A big one today or not? Every corner every turn whatever each day brings. Your bogs explain well. As it is xHellohttps://www.blogger.com/profile/02622208944935355868noreply@blogger.comtag:blogger.com,1999:blog-34940564.post-8364884795420827972012-04-27T13:29:22.821+01:002012-04-27T13:29:22.821+01:00"Patients are still absolutely not allowed to..."Patients are still absolutely not allowed to go anywhere near their own notes without applying in writing,"<br />This could be solved very quickly and easily by the use of a sealable plastic envelope. We use them to send confidential documents through the mail. They cost pennies. I've heard tales of hospitals using taxis to transport patients notes from one dept to another. I despair. Just pop the notes into the plastic envelope. Write address on the outside. Seal it. Give it to the patient.<br />I currently have a season ticket for the various departments at our hospital and I've sat in the waiting area waiting for my notes to follow me. <br />I know they're hard pressed but they should stop and take a breath and realise there are simple systems out here that work and are easy to introduce, like bar codes and bar code readers for keeping control of stocks, and thereby keeping control of costs.<br />Better stop before I get started.<br /><br />Keep up the good work BG and congrats on your nominationDavehttps://www.blogger.com/profile/00448711775318691029noreply@blogger.comtag:blogger.com,1999:blog-34940564.post-66770082481103829232012-04-27T11:48:53.448+01:002012-04-27T11:48:53.448+01:00An interesting and great piece. My 28 yr old son h...An interesting and great piece. My 28 yr old son has HMS and other issues that may be ED. I get fed up with DWP needing to repeatedly told that it's not going to go away. ATOS first said he could be expected to be better in 18 months.I got DWP to over turn that. But, in 2 years time we will have to go through it all over again. It's distressing and a waste of money. When will DWP wake up to the facts about life long conditions.Susanhttps://www.blogger.com/profile/08121391585218744991noreply@blogger.com