Aaargh. Now I'm angry. I've just spoken to someone from the police licensing department, who in fairness left a message for me last week. I didn't get it, but that's talktalk for you.
The police have spoken to the manager who gives a different version of events to me. He is insisting that I was asked to leave to comply with licensing laws and that by the time he forced us to leave the pub had to be cleared to comply with the law.
I attempted to explain to the police officer that the issue was with Disability Discrimination laws and that they provide for reasonable adjustments to be made, and given that it is not unreasonable to allow someone to sit safely whilst a crowd clears that the DDA should apply. The policeman insisted he knew nothing about that and when I asked him if there was a police department within this region who deal with disability crimes he said he didn't know. He insists it is not a police matter.
The policeman seemed to think I would want the manager sacked. I don't, I just don't want him to think it is in any way acceptable to behave in such a manner. The reason I complained was to try and prevent similar events. To my mind training in disability awareness (as well as how to communicate without screaming at people) would be the appropriate outcome.
I'm now more aware that wetherspoons are in the wrong because of the way they continue to respond to this. A 'without prejudice' letter is supposed to mean the writer is preventing their correspondence from being seen by a court, and to use it in this manner shows me that is where wetherspoons expect this to end up. The police also suggested, rather blithely I 'get a lawyer', which for anyone of average means in this situation would be unlikely, the costs being prohibitive. They also suggested that I get in touch with the area manager of wetherspoons directly.
Whilst I appreciate all the suggestions about contacting the media, I'm deeply reluctant to do that for all sorts of reasons, not least because that should not be the only recourse to a satisfactory resolution. I also don't want the attention.
I'm not sure what, if anything I will do next, but I do know this. What should have been a simple apology and assurance this kind of situation wouldn't happen again has ended up making me feel as hurt, angry and abused as I did when the incident first happened. I feel utterly powerless in my circumstances to go up against a company like wetherspoons with all their resources who are capable and prepared to manipulate the facts to suit them whilst knowing they are in the wrong. The whole point of Disability Discrimination law was to prevent such incidents happening and to empower those in situations it has happened to. Overwhelmingly I have felt that the police do not understand that is the main issue, and when pointed out to them they don't care and don't have the training to understand this is equal to any other discriminatory crime. After all, if that manager had screamed racial or sexual abuse the police would be on to it like a shot. Disability it seems really doesn't matter and I am left in no doubt about that.